Terms of Service

These Terms govern access to lovely-hairs.com and purchases made through this store. By using the site, adding products to the bag or completing checkout, you agree to these Terms and the policies linked from them. If you do not agree, do not use the store.

Contact for this storefront: [email protected]. Business address: Room 201, 2nd Floor, Unit 1 (East), Building 7, Phase I, Zhonghang City Garden, East of Wenfeng Road, North of Xinxing Road, South of Tawan Street, Weidu District, Xuchang City, Henan Province, 461000, China.

You must be legally capable of entering a purchase contract or act with authorization from a person who is. The site may not be used for unlawful, fraudulent, abusive, automated or disruptive activity.

We may maintain, update, suspend or discontinue site functions when reasonably necessary. Access can be interrupted by maintenance, hosting events, carrier systems or circumstances outside our control.

We aim to describe hair type, texture, length, lace design, cap size, density, colour and included components accurately. Review the product page and selected variant before ordering. Screen and lighting differences can affect how a colour appears, and curl patterns make measured lengths wear shorter.

Products and variants are offered while available. A style shown online may become unavailable before fulfillment. We may cancel and refund an unavailable item rather than substitute a different length, colour or construction without permission.

Prices are displayed in U.S. dollars. A product with multiple lengths or colours may display a “From” price representing its lowest available variant. The selected variant price and order total shown at checkout control the transaction.

Applicable taxes may depend on the delivery location and legal requirements. Where tax is required, it may be included in or added to the amount presented during checkout.

You must provide complete and accurate contact, delivery and payment information. You are responsible for reviewing the product, variant, quantity and address before selecting Pay now.

Submitting checkout starts a payment request but does not by itself confirm an order. An order is confirmed only after PayPal reports a completed or processed payment that matches the order amount and currency, and our server records the verified transaction.

Payment is completed through PayPal, which may offer eligible funding methods under its own terms. This store does not receive or store full card numbers, security codes or PayPal passwords.

We may decline, limit or cancel an order because of unavailable inventory, pricing or technical error, suspected fraud, unsupported destination or legal restriction. A cancelled paid order is refunded to the original payment method.

Shipping is governed by the Shipping Policy. Delivery dates are estimates, and you are responsible for providing an accurate deliverable address.

Returns are governed by the Refund Policy. Cutting or tinting lace, washing, colouring or styling the hair ends return eligibility, and no automatic prepaid label or extended return programme is offered unless a written promotion states otherwise.

Follow the Care Instructions supplied on each product page. Excessive heat, harsh brushing, chemical colouring, sleeping in the hair, pet damage or improper storage may shorten the life of a wig and affect return eligibility.

Orders placed on third-party marketplaces are governed by those platforms rather than by these Terms.

Text, layout, branding and original site materials may not be copied, republished, sold or used to impersonate this store. Product names and third-party materials remain subject to the rights of their respective owners.

• Attempting unauthorized access or security testing
• Interfering with checkout, payment or site operation
• Submitting false order or identity information
• Using automated tools to overload or extract the service unlawfully
• Uploading malicious code or abusive content
• Using the store to violate another person’s rights

The store relies on third parties such as PayPal, hosting providers, content networks and delivery carriers. Their services and policies are independent. A link or technical integration does not make us responsible for all third-party acts or content.

To the extent permitted by law, the site is provided on an “as available” basis. We do not guarantee uninterrupted access, exact screen colour, a particular styling outcome or that every description will remain error-free. Non-excludable consumer rights remain unaffected.

To the extent permitted by law, this store is not liable for indirect, incidental or consequential loss arising from site interruption, carrier delay, misuse or unauthorized third-party activity. Any limitation applies only where legally enforceable.

Where permitted by law, you are responsible for losses caused by your unlawful use of the site, violation of these Terms or infringement of another person’s rights.

If a provision is found unenforceable, the remaining provisions continue to apply to the extent possible. Failure to enforce a provision once does not permanently waive it.

We may update these Terms to reflect changes in the store, technology or law. The revised page will display a new “Last updated” date. Continued use after the effective date means the revised Terms apply to later activity.

Questions about these Terms may be recorded through the Contact form or sent to [email protected]. Postal correspondence may be addressed to Room 201, 2nd Floor, Unit 1 (East), Building 7, Phase I, Zhonghang City Garden, East of Wenfeng Road, North of Xinxing Road, South of Tawan Street, Weidu District, Xuchang City, Henan Province, 461000, China.